The popular A+ Certification program now revised to cover the latest operating systems including Microsoft® Windows® 2000 defines baseline knowledge and skills for IT professionals who support Intel-based personal computer hardware and software. In this updated A+ CERTIFICATION TRAINING KIT Microsoft Press applies its proven competency-based learning format to A+ Certification exam preparation. Through a system of modular self-paced lessons you'll master the intricacies of installing configuring networking and troubleshooting personal computer systems in a professional environment. As you build these real-world technical support skills you also prepare for the A+ Core Hardware and Operating System Technologies exams making this kit your first step to career advancement!