Business Analyst's Mentor Book includes tips and best practices in a broad range of topics like:

Business analysis techniques and tools
Agile and waterfall methodologies
Scope management
Change request management
Conflict management
Use cases
UML
Requirements gathering and documentation
User interface design
Usability testing
Software testing
Automation tools

Real-life examples are provided to help readers apply these best practices in their own IT organizations. The book also answers the most frequent questions of business analysts regarding software requirements management.